Privacy Policy
At Roberto’s Glass Service (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the California Online Privacy Protection Act (CalOPPA).
For any questions or privacy-related requests, please contact us at:
📧 robertosglassservices@gmail.com

1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, phone number, email address, and service-related information when you contact us, request an estimate, or schedule a service.

Technical Information: IP address, browser type, device details, and how you interact with our website, collected via cookies and analytics tools.


2. How We Use Your Information
We use your information to:
Provide and manage services you request

Respond to inquiries and offer customer support

Send confirmations, updates, or promotional messages (only with your consent)

Improve our website and customer experience


3. Cookies and Tracking Technologies
Our website may use cookies to collect usage data and improve functionality. You may choose to disable cookies through your browser settings; however, doing so may limit certain features of our website.

4. Information Sharing
We do not sell or rent your personal information. We only share your data:
With service providers who assist us in operating our business (under strict confidentiality)

As required by law or to protect rights, safety, or property


5. California Privacy Rights
California residents have the right to:
Know what personal information is collected

Request access to or deletion of their personal information

Opt out of promotional messages

Not face discrimination for exercising privacy rights

To exercise any of these rights, email us at robertosglassservices@gmail.com.

6. “Do Not Track” Disclosures
We honor “Do Not Track” (DNT) signals set by your browser. We do not track users or use behavioral advertising if a DNT signal is active.

7. Data Security
We use reasonable security measures to safeguard your personal information against unauthorized access, loss, or misuse.

8. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services means you accept the updated policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Roberto’s Glass Service
📧 robertosglassservices@gmail.com